One BillWe’re a full service retail telecommunications provider meaning we can provide all of your business communication services on one single bill. So that’s one simple payment per month and only one company for you to deal with. Just makes business simple! Direct ContactWhen your with us, you will have our direct contact details so if you’ve got a question you know who to come to. It’s the kind of personal service the bigger telcos just can’t offer. Their loss and your gain! Communications PartnerWe believe in being a valued partner to our business clients, and not just a telco services provider. We do this by offering honest and straightforward advice and will always seek out the best solution to your requirements. We don’t make the sale and run, we are here to stay and we’re here to do whatever we need to keep you happy. | Choice of NetworksWe know that reliability is crucial to business operations, it’s just got to work. Therefore, we only partner with Tier 1 Wholesale Network Carriers so you get the quality of service you expect, available in more places. And better still, this choice of networks means we can offer the network service that suits you best, and not us. Australia Wide ServicesWith our multi Network Carrier agreements and contract Field Technician partnerships, 1Cloud has the ability to provide services and on-site technical expertise to businesses to major regions right across Australia. 100% Australian Owned & OperatedOur business management and our customer service team are all based within Australia, with our head office in Melbourne. We believe strongly in providing employment within Australia and we seek staff that share in our core values, want to have fun in their workplace, and have a strong focus on customer service and achieving outcomes. |
SolutionsWe love finding practical solutions to our customers problems and requirements, especially the curve-ball ones that other telcos simply don’t want to know about or don’t understand. Whatever your telco requirement is, 1Cloud will do their best to find you a solution that is both practical and cost effective. |
InnovationMore than ever before, the telecommunications environment is a rapidly changing and diversifying one, with new services and technologies being rolled out every day. 1Cloud seeks to stay up to date with these changes to ensure we can offer our business customers innovative solutions that provide them and advantage and keep them ahead of their competitors. |
Business Start-UpsWhether you are starting up a new business, or adding another business unit, 1Cloud is here to help you with practical advice and get you connected easily and fast, including same day phone number activations. |
RelocationsWith years of experience behind us in assisting our business customers relocate across town and inter-state, rest assured we know what is required and can fully project manage your telecommunications requirements and leave you to focus on the other tasks at hand. |
ExpansionsLooking to add more staff, open another office, use an off-shore team? 1Cloud can provide you with the best advice and most practical, cost effective solutions to achieve your business expansion and growth needs without sacrificing on your existing service reliability. |
Multi-Site BusinessesOur IP Telephony & Mobility solutions will ensure your business operates as one, supporting team collaborations even when spread over multiple sites in different locations. This is one of a business strengths so talk to us now! |
CommitmentWe develop lasting relationships that make a positive difference in our client’s business and lives. |
QualityWe strive to provide outstanding products and unsurpassed service that together, deliver premium value to our clients. |
IntegrityWe will uphold the highest standards of integrity in all of our actions both internally and externally. |
TeamworkWe will work together cohesively and across boundaries to meet the needs of our clients and to help our company, and each other to succeed, in all that we do. We will provide a workplace culture and conditions that encourages autonomy, accepts mistakes can be made, rewards achievement, and is a welcoming and fun environment for all. |
RespectWe truly value and respect our people and will encourage their development and reward their performances, commitment and loyalty. We will have the utmost respect for our clients and will seek their mutual respect in return. |
A Will to SucceedWe will exhibit a strong will to succeed in our chosen market and in every aspect of what we do. We will celebrate our successes and take valued learnings from our failings to ensure we practice the process of continuous improvement and to achieve quality in all that we do. |
AccountabilityWe are all personally accountable for our actions and in delivering on our commitments. |
CommunityWe will respect our local community and our environment and seek to implement strategies that improve upon our environment and allows us to engage in charitable giving within our community. |
Our VisionWe will be known, recognised and respected across Australia as one of the leading and preferred ICT Providers for businesses seeking professional advice, reliable services, and an exceptional customer service experience. This will be achieved by believing in and exhibiting our Blue Cloud Values in everything that we do, with everyone we meet, every day. | Our Missionwe will provide outstanding customer service experiences whilst helping businesses to easily Connect, Collaborate and Mobilise and thereby give them the competitive edge. |
